What is the difference between a Lace Closure and a Lace Frontal?
Lace Closure- Lace closures are a smaller piece of lace that covers a portion of the wig (middle or side). This is usually measured at 4 inches by 4inch. This lace is generally easier to maintain.
Lace Frontal- Frontals usually cover from ear to ear. (Measuring at 13inches across and 4inches back) They provide a more realistic look and versatility when customizing the hairline.
What type of hair does YJWigs provide with the wig?
We provide 100% virgin human hair with our wigs. We make sure we provide nothing but the best quality hair for our YJWig Hunnies!
How many bundles do I need for a wig?
It all depends on your preference. We usually recommend 2- 5 bundles.
-Anything 10-12 inches, we recommend 2 bundles
-Anything 14-20 inches we recommend 3 bundles
-Anything 22 inches and up we recommend 4-5 bundles
How do I know my cap size?
When purchasing a wig , you'll need to measure you head for accurate fitting:
Circumference - Typically starts from the middle of your forehead all the way around your head. (Sizes usually go from 21- 24).
If you have more specifications, PLEASE indicate this in the special notes area before you purchase your wig.
How long does a YJWig last?
Our wigs can last years with proper care and maintenance. We have a "Wig revamping" option where you can bring your wig back to us for maintenance.
When do I receive my tracking number?
Once your wig has gone through processing times, we will email you the tracking number so you can be updated on where your wig is.
Processing times are dependant on pre order dates for a YJWig unit.
How long does it take to make a YJWig?
Expected Processing: 1-3 business days.
Express : 1-3 business days (Extra cost is included in our "Book an appointment" section.
*Express is typically for custom units/hair you provide*
What is the expected shipping time for a YJWig?
All orders are packed and shipped from Canada.
Expected Standard Shipping: 5-10 business days(Due to on going pandemic)
Express Shipping: 3-5 business days
Expected International Shipping : 3-10 business days
Shipping times may vary depending on location.
How do I book an appointment?
Head over to our "Book an appointment" tab and you will be able to book and purchase your service there.
How much does shipping cost?
Shipping cost vary in terms of location. Shipping cost is provided when checking out.
We offer a "local pick up" option at check out. You must pick up the wig from the location provided to you.
We are not responsible for any extra custom fees or duty fees outside of Canada.
Can I return my wig?
ALL SALES ARE FINAL. If you feel you may need to return/exchange your wig under any circumstance, please contact us at firstname.lastname@example.org within 5 days of receiving your wig.
Will I have to pay for custom fees and import taxes ?
Unfortunately, we are not responsible for any extra custom fees or duty fees outside of Canada.